Montagu’s limited, trading as Wilton Green Laundry at 38-42 Garman Road London N17 0UL is committed to protecting our customer’s privacy and data. It is important that you know exactly what information Montagu’s Limited (known here as “Wilton Green”) collects about you, and how we use it.
Personal data means any information which we may use to identify you, such as your name, contact details and payment information. We collect and store this information when you create an account, make a purchase or contact us through our email address or social media accounts. Unless defined in this policy or unless you give us permission to do so, we will not use or share your personal data other than as specified in this policy.
All of the personal data we collect is necessary in order to fulfil our contract with you to provide a laundry service; the legal basis for such processing of this data can be found in Art.6(1)(b) GDPR. Without such information we will not be able process any order-related communications or fulfil your order.
To be able to fulfil your order request, ie take payment and update you with the status of your order ie with delivery and collection notifications. We may need to contact you in the event of any issue with your laundry order or payment send you marketing promotions relevant to you with discount offers via email, txt message or post.
Please Note: You can opt out of this at any stage simply contacting us on 0845 241 0292 or emailing email@example.com
To be able to complete your order with us and fulfil your contract – Montagu’s limited trading as Wilton Green will never store this data. Card details are securely registered with World Pay and payments are securely processed through World Pay merchant services. During payment processing, your billing address, delivery address and the first eight digits of your payment card number maybe used (if one is being used) to process the relevant payment to the card provider for payment verification.
To be able to provide you with retrospective information relating to previous orders query, including the delivery address to which these were sent, we store this information.
- World Pay
If you wish to receive a copy of the personal data which is stored, you may contact us to request this and this will be sent to you via emailRight to Correction
If you believe any of the information we are storing is incorrect or incomplete, you have the right to notify us of this in which case we will update this as soon as possible
If you wish us to remove your personal data then you may contact us to request this. Please note that this will mean that we will no longer be able to store any of your previous order details and you will no longer be able to log in to your online account. We will remove the data as far as practical however will store any data which we are legally obliged to keep
If you no longer wish us to process your data, ie by contacting you about our services, you can contact us
You can ask us to move, transfer or copy your data so that you can use this information in a difference service
Where you have given us consent, you can withdraw it by doing the following: To stop receiving marketing emails, you can unsubscribe using the link at the bottom of any email received by us. If you wish for further information on any of the above or wish to withdraw your consent to any of the above please email us at firstname.lastname@example.org
We store your personal data and other information for as long as necessary in order for you to get the full use and benefits of our website and services. If you have a question relating to the retention period or wish for us to delete your data, please contact us using the details provided above. In some circumstances, such as to meet legal or regulatory obligations, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may hold on to your personal information after we’ve finished providing services to you.
If you require further information, please feel welcome to contact us directly where we will be happy to advise.